Last updated: 20 October 2026
SSD Gallary (“we”, “our”, or “us”) operates the website www.ssdgallary.com. We are committed to respecting your privacy and protecting your personal information.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, browse our jewellery collections, place an order, contact us, or use our services.
By using our website, you acknowledge the practices described in this Privacy Policy, subject to your rights and applicable law.
1. Information We Collect
We may collect the following types of information depending on how you interact with our website.
Personal and Contact Information
When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing address, shipping address, and other information you voluntarily provide.
For wholesale enquiries, we may also collect business or company details that you choose to share with us.
Order and Transaction Information
We may collect information about the products you purchase, order history, quantities, billing details, delivery information, payment status, and refund or return requests.
Payment Information
Payments on our website are processed through Razorpay. Payment information is handled according to Razorpay’s applicable terms, privacy policy, and payment-processing arrangements.
We may receive transaction confirmations, payment status, transaction references, and other information needed to manage your order. We do not intend to store complete payment card details directly unless our payment configuration specifically requires it.
Technical and Website Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address and general device information.
- Browser type and operating system.
- Pages visited and products viewed.
- Website interactions and browsing activity.
- Cookie identifiers and similar technologies.
We use Google Analytics and Meta Pixel to understand website activity and measure marketing performance, subject to the applicable consent requirements and settings.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Order processing: To confirm, process, and manage purchases.
- Delivery: To arrange shipment and provide necessary information to delivery service providers.
- Payments: To verify transactions and manage payment-related enquiries.
- Customer support: To answer questions, resolve complaints, and respond to product enquiries.
- Wholesale enquiries: To discuss bulk orders, product availability, and pricing.
- Marketing: To send promotional emails or SMS messages about new products, offers, and jewellery collections, where permitted by law and subject to required consent.
- Website improvement: To understand customer behaviour and improve our website, product presentation, and shopping experience.
- Advertising measurement: To evaluate the effectiveness of our marketing campaigns using Google Analytics and Meta Pixel.
- Security: To help detect fraudulent activity, protect our website, and safeguard transactions.
- Legal compliance: To maintain required business records and comply with applicable laws and lawful requests.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to support essential functions, understand visitor activity, and measure advertising performance.
We use Google Analytics and Meta Pixel to help analyse website visits, understand interactions with our products, and evaluate marketing campaigns.
These technologies may collect information such as pages visited, device or browser information, and interactions with our website. Depending on their configuration, they may use cookies or similar identifiers.
Where required by applicable law, we will seek consent before using non-essential analytics or advertising technologies. You may manage your cookie preferences through the controls made available on our website, where available, and through your browser settings.
You may also review Google’s and Meta’s respective privacy information to understand how they handle information collected through their services.
Disabling certain cookies may affect some website functionality.
4. Sharing of Personal Information
We do not sell your personal information to third parties for their own independent marketing purposes.
We may share relevant information with third parties when reasonably necessary to operate our business, including:
- Razorpay: To process payments and support payment-related transactions.
- Delivery and courier providers: To fulfil orders and deliver products using the information required for shipment.
- Website hosting and technology providers: To operate, maintain, and secure our website.
- Google Analytics and Meta: To analyse website activity and measure marketing performance.
- Professional advisers and government authorities: Where necessary to comply with legal obligations or protect our rights.
We may also disclose information in connection with a business transfer, legal proceedings, fraud prevention, or other circumstances permitted by law.
Third-party providers may process information according to their own privacy policies and applicable contractual or legal requirements.
5. Payment Security
Payments made through our website are processed through Razorpay. Payment processing is subject to Razorpay’s applicable terms and privacy practices.
We take reasonable steps to support secure transactions, but no method of electronic transmission or storage can be guaranteed to be completely secure.
For further information about how payment information is handled, please review Razorpay’s applicable privacy policy.
6. Delivery and Shipping Information
To fulfil your order, we may use your name, phone number, shipping address, and order details to arrange delivery through an appropriate courier or delivery service.
Our website does not currently have a dedicated courier tracking integration. Delivery updates or tracking information may therefore depend on the arrangements available for your particular order.
We will use relevant customer information only as reasonably necessary to fulfil orders, provide support, and meet applicable legal requirements.
7. Data Security
We take reasonable technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we will take reasonable steps to protect the information we handle.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business and tax records, resolving disputes, and meeting legal obligations.
Retention periods may vary depending on the type of information and the applicable requirements.
When personal information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.
9. Marketing Communications
We may send promotional emails or SMS messages about our jewellery collections, new products, special offers, and other relevant updates where permitted by law and subject to any required consent.
You can opt out of promotional communications by following the unsubscribe instructions provided in an email, where available, or by contacting us directly.
Opting out of marketing communications will not prevent us from sending essential messages related to your orders, payments, deliveries, or customer service.
We will handle marketing preferences in accordance with applicable requirements.
10. Your Privacy Rights and Choices
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permitted.
- Withdraw consent where processing is based on consent.
- Opt out of promotional communications.
- Raise concerns or complaints about how your personal information is handled.
To submit a request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
Some information may need to be retained to fulfil legal, accounting, tax, or other legitimate obligations.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
We do not control the privacy practices or security of third-party websites. When visiting an external website or using a third-party service, please review its privacy policy and applicable terms.
12. International Data Transfers
Some of our technology, analytics, advertising, payment, or other service providers may process information in countries outside India or your country of residence.
Where applicable, we will take reasonable steps to ensure that such processing and transfers comply with relevant legal requirements and appropriate safeguards.
13. Children’s Privacy
Our website is intended for people who are legally able to use our shopping services. We do not knowingly collect personal information from children in circumstances where doing so is prohibited by applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last updated” date. We encourage visitors to review this page periodically.
15. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to submit a privacy-related request, please contact us:
Business Name: SSD Gallary
Website: www.ssdgallary.com
Email: karanwadhwani217@gmail.com
Phone / WhatsApp: +91 7581044488
Business Address: 159, Ranipura Main Rd, Nayi Bagad, Ranipura, Indore, Madhya Pradesh 452007, India
We will review privacy-related enquiries and respond in accordance with applicable law.
Thank you for trusting SSD Gallary.