Terms of Service

Last Updated: 20 October 2026

1. Introduction

Welcome to SSD Gallary. These Terms of Service govern your access to and use of our website, www.ssdgallary.com, and the purchase of products offered through it.

Throughout these terms, “we”, “us”, and “our” refer to SSD Gallary. The terms “you”, “your”, “customer”, and “user” refer to anyone visiting, browsing, or purchasing from our website.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable website policies, including our Privacy Policy and Refund Policy. If you do not agree with these terms, please discontinue using our website.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law. If you are under 18 years of age, you may use this website only with the involvement and supervision of a parent or legal guardian, where permitted by law.

You agree to provide accurate and complete information when placing an order, including your name, contact number, delivery address, and payment details.

3. Products and Descriptions

SSD Gallary offers artificial jewellery and related accessories through its website.

We make reasonable efforts to display product descriptions, images, colours, sizes, and other details accurately. However, slight variations in colour, appearance, finish, or texture may occur due to lighting, photography, screen settings, and manufacturing processes.

Product images are provided for reference. Please review the available product details carefully before placing your order.

4. Pricing and Taxes

All product prices are displayed on the website in the currency indicated at checkout.

Prices, offers, discounts, and product availability may change without prior notice. Any price change will not ordinarily affect an order that we have already accepted, except where correction of a genuine pricing or listing error is necessary and permitted by applicable law.

Applicable taxes and delivery charges, if any, will be displayed or communicated as part of the order process.

If a product is listed with an obvious pricing or description error, we reserve the right to contact you to clarify the issue or cancel the affected order where legally permitted. If payment has already been collected for an order that we cancel, any refund due will be processed in accordance with applicable law.

5. Orders and Order Acceptance

Placing an order on our website constitutes an offer to purchase the selected products. An order confirmation or payment acknowledgement does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to decline, cancel, or limit an order in appropriate circumstances, including product unavailability, suspected fraudulent activity, inaccurate product information, pricing errors, or delivery restrictions.

If we cancel an order after receiving payment, any refund due will be processed through the applicable refund procedure.

Please ensure that all order details are correct before completing your purchase.

6. Payments

Payments on our website are processed through Razorpay and its supported payment methods.

By submitting payment details, you confirm that you are authorised to use the selected payment method. Payment transactions may be subject to the terms, verification procedures, and security measures of the relevant payment provider or financial institution.

SSD Gallary does not intend to store complete payment card details on its own systems. Payment information may be handled by the relevant payment service provider in accordance with its policies.

We are not responsible for delays caused by banks, payment providers, or payment networks, but we will reasonably assist with order-related payment enquiries.

7. Shipping and Delivery

Orders will be processed and dispatched subject to product availability, successful payment where applicable, and the delivery arrangements offered at checkout.

Delivery estimates are indicative and may vary depending on the destination, courier operations, weather, public holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and a reachable contact number. Additional delivery costs or delays may arise if incorrect or incomplete details are provided.

Once an order is dispatched, delivery is handled by the relevant courier or delivery service. If a parcel is delayed, undeliverable, or returned to us, please contact our support team for assistance.

For more information, please refer to our Shipping and Delivery Policy, where available.

8. Refunds, Returns, and Missing or Damaged Items

All sales are final. We do not generally accept returns or provide refunds for products delivered to customers.

Exceptions may apply to verified missing items, damaged or defective products, incorrect items, or products that cannot be supplied because they are out of stock. Such cases will be reviewed in accordance with our Refund Policy and applicable consumer laws.

Where a claim requires evidence, customers may be asked to provide their order details, photographs, and an original, unedited unboxing video.

Any approved refund or other resolution will be limited to the circumstances verified and handled in accordance with the applicable policy and law.

Please read our Refund Policy before placing an order. Nothing in these terms excludes any consumer right or remedy that cannot legally be excluded.

9. Cancellations

If you wish to cancel an order, please contact us as soon as possible with your order number.

Cancellation requests will depend on the order’s processing and dispatch status and any applicable cancellation terms. Once an order has been processed or dispatched, cancellation may no longer be possible.

If we cancel an order after receiving payment, any refund due will be handled in accordance with applicable law and our relevant policies.

10. Promotions and Offers

We may offer promotional discounts, special prices, or other offers from time to time. Each promotion may have its own eligibility requirements, validity period, and conditions.

We reserve the right to modify or withdraw a promotion where permitted by law. Any offer already validly applied to an accepted order will be handled according to its stated conditions and applicable law.

11. Intellectual Property

All website content, including text, photographs, graphics, logos, product images, page designs, and other materials, is owned by SSD Gallary or used with appropriate permission, unless otherwise stated.

You may browse the website and use its content for personal, non-commercial purposes. You must not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission, except where permitted by law.

Unauthorised use of our intellectual property may result in appropriate legal action.

12. Acceptable Website Use

You agree not to:

  • Use the website for unlawful, fraudulent, or misleading purposes.
  • Submit false, inaccurate, or misleading order or account information.
  • Attempt to interfere with the website’s security, functionality, or availability.
  • Upload malicious code or attempt unauthorised access to our systems.
  • Copy, scrape, or commercially exploit website content without authorisation.
  • Infringe the rights of SSD Gallary or any third party.

We may restrict or suspend access where we reasonably believe that these terms have been violated, subject to applicable law.

13. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, courier services, analytics tools, and social media platforms.

These third parties may operate under their own terms and privacy policies. SSD Gallary does not control all aspects of third-party services and is not responsible for their independent policies or operations.

Your use of third-party services may be subject to additional terms imposed by those providers.

14. Privacy and Personal Information

Your use of our website is also governed by our Privacy Policy.

We may collect and use information such as your name, contact details, delivery address, order information, and relevant technical data to process purchases, arrange delivery, provide customer support, improve our services, and meet legal obligations.

We may share relevant information with payment processors, delivery partners, website service providers, and other authorised parties where necessary for these purposes or as otherwise permitted by law.

Please read our Privacy Policy for further details about data collection, use, and protection.

15. Product Availability

Product availability may change without notice. We cannot guarantee that every product displayed on the website will remain available at all times.

If an ordered product becomes unavailable, we will contact you where reasonably possible and explain the available options. If we cannot fulfil a paid order, any refund due will be processed in accordance with applicable law and our relevant policies.

16. Disclaimer and Limitation of Liability

We make reasonable efforts to keep our website available and its information accurate. However, we do not guarantee that website access will always be uninterrupted, error-free, or free from technical issues.

To the extent permitted by applicable law, SSD Gallary will not be liable for indirect or consequential losses arising from circumstances beyond our reasonable control, including third-party service interruptions or delivery delays.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights and remedies.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of the website, fraud, infringement of third-party rights, or material breach of these terms.

Nothing in this section removes any legal rights or obligations that cannot lawfully be excluded.

18. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, policies, or legal requirements.

The revised terms will be published on this page with an updated revision date. Your continued use of the website after changes are published will be subject to the revised terms, to the extent permitted by applicable law.

19. Governing Law and Disputes

These Terms of Service are governed by the laws of India.

Any dispute relating to the website or purchases from SSD Gallary will be handled under applicable Indian law by the competent courts or dispute-resolution forums having jurisdiction. Nothing in this section limits any consumer’s statutory rights or access to a legally available consumer forum.

20. Contact Information

If you have questions about these Terms of Service or need assistance with an order, please contact us using the details below.

Business Name: SSD Gallary

Website: www.ssdgallary.com

Email: karanwadhwani217@gmail.com

Phone/WhatsApp: +91 7581044488

Business Address: 159, Ranipura Main Rd, Nayi Bagad, Ranipura, Indore, Madhya Pradesh 452007, India

Thank you for shopping with SSD Gallary.